CONSULTANCY SERVICES FOR YOUR COFFEE BUSINESS
At the Newcastle School of Coffee, we offer expert consultancy services to help coffee businesses elevate their operations and team performance. Whether you’re starting a new café or looking to improve an established shop, our services ensure your business thrives through exceptional training and operational efficiency.
WHY CHOOSE US ?
With years of experience, we know that top-quality beans and equipment are just part of the equation for success. A skilled, well-trained team and smooth operations are crucial to consistently delivering excellent coffee. Our consultancy services focus on training, workflow optimization, and customer experience, helping your coffee business achieve its full potential.
Staff Training and Development
Exceptional coffee begins with well-trained baristas. We offer accredited courses and bespoke training in barista skills, espresso mastery, customer service, and ongoing development to keep your team ahead of the curve. We also provide health and safety training.
Operational Efficiency and Workflow Optimization
Smooth operations are key to running a successful coffee business. We assess your workflows, identify bottlenecks, and optimize processes, from inventory management to team coordination, ensuring efficiency and quality at every stage.
Coffee Menu Design and Quality Control
We help you design a compelling menu and implement quality control measures to ensure every drink meets your high standards. Our team ensures consistency in coffee preparation, from taste to presentation.
Troubleshooting and Problem Solving
We specialize in troubleshooting brewing issues, equipment malfunctions, and customer experience challenges, providing tailored solutions to keep your operations running smoothly.
Mystery Shopper Services
Assess your customer experience through our mystery shopper service. We provide objective feedback on customer service, coffee quality, and store ambiance, helping you identify areas for improvement.
Our consultancy services are built on years of experience in barista training and coffee operations. We offer tailored, actionable advice to meet the specific needs of your business, helping you achieve excellence in every aspect, from barista skills to operational processes.
If you’re ready to enhance your team’s skills and optimize your operations, we’re here to help. Contact us today to discover how we can support you in achieving operational excellence, world-class coffee, and a remarkable customer experience.
Equipment Purchase and Support
Through our sister company, Barista Equipment Supplies, we offer top-quality coffee equipment, expert guidance, and ongoing support, ensuring seamless integration and continuous operation for your business.
Our consultancy services are built on years of experience in barista training and coffee operations. We offer tailored, actionable advice to meet the specific needs of your business, helping you achieve excellence in every aspect, from barista skills to operational processes.
If you’re ready to enhance your team’s skills and optimize your operations, we’re here to help. Contact us today to discover how we can support you in achieving operational excellence, world-class coffee, and a remarkable customer experience.
